Can't load product into cart if user is not loged in. - by: ePower2007
Hi Nicolas Thanks for the quick fix! It's working now perfectly!
View Articlewhen is the language of the order set - by: nicolas
Hi, The language of the order is stored in the "order_lang" column of the hikashop_order. This is set in the save function of the order class ( in the file...
View ArticleInvoice Number Not Created - by: bbunge
Whew. Never would have found that one. I appreciate the response and the answer. Keep up the great work. Order Admin Notification came through quickly. Order creation hasn't come through yet. Not...
View ArticleSet order status for free product to "Confirmed" - by: nicolas
Hi, If you want free orders to be automatically confirmed, you need to activate the "validate free orders" plugin via the Joomla plugins manager. Regarding the tag...
View ArticleUnable to get the size of the image (Plugin attachinvoice) - by: nicolas
Hi, That's strange. The HTML2PDF library ( www.html2pdf.fr/ ) we use in the plugin uses the TCPDF library to generate the PDF. I'm not sure, but I don't think it requires PHP_PDF. If you check the page...
View ArticleError when I try to notify customer that item was shipped - by: Philip
Hello, This file modified is created when a custom is created in order to modify your emails, the goal is to avoid overwriting your changes with a new update. But this also means that these files are...
View ArticleError 50 when accesing customer carts? - by: nicolas
Hi, These settings are fine. Together with the blocking of bots in the htaccess or AdminTools, you should be fine now.
View ArticleDifferent total price when I calulated it manualy or with Excel comperd with...
I found it. Needed to tuen of 'Round prices durring Calculation'. Thanks @philip bringing me on th right track.
View ArticleConfiguring Order Confirmation Email to send only if paid - by: nicolas
Hi, HikaShop sends two emails to the customer: - the "order creation notification" when the order is created before the payment - the "order status notification" when the order status is changed to...
View ArticlePrice column width in PDF invoice - by: nicolas
Hi, You won't loose your changes with HikaShop updates since you made it as an override. However, even an override is not the best because it means that you'll keep using your override and not the...
View ArticleEmail subject: text placeholder is not replaced when order variable is also...
Hi, You need to leave the subject to ORDER_CREATION_NOTIFICATION_SUBJECT Then, edit your HikaShop language file under the Languages tab of the HikaShop configuration page and there search for...
View Articlebackend columns do not show custom fields anymore - by: michelpouli
Hi, thanks it's working again.
View ArticleYou can purchase product X if you purchased product Y - by: studiocurci
Really great solution! Thank you Regards Francesco
View ArticleDisplay only retail prices and add to cart button only for wholesale...
Hi, It's ok like that, yes.
View ArticleTracking ID - by: nicolas
Hi, Edit the settings of the custom field via the menu Display>Custom fields. There, you have a setting "format". In there you can enter: You can also find there display options for the emails. That...
View ArticleMessage d'erreur a la validation du panier - by: nicolas
Bonjour, Le message d'erreur indique que vous avez fait un override du "preload" de l'email "order creation notification" basé sur une vieille version d'HikaShop. Le code de cet override n'est pas...
View ArticleEstimates & Services Invoices - by: nicolas
Hi, Yes, you can have recurring payments with HikaSubscription and PayPal: www.hikashop.com/component/hikashop/prod...ikasubscription.html You could create orders from the backend, and then use the...
View ArticleInvoice PDF prints off Black Page? - by: leitzdesign
Thank you for the fix! I have battled this for years because I was told it was a browser issue. This update removed the blank pages, and now I can save multiple invoice PDFs without having to remove...
View ArticleReport not generate based on specific date that been choose. - by: nicolas
Hi, In the file administrator/components/com_hikashop/classes/widget.php you can change the code: to:
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Clear customers cart - by: jazzbird
Okay, thanks, I think I figured it out! And yes, I'm not sure where I got the "nearly 200 DB tables"... Sorry. I must have been looking at something else. I'm actually counting 43 tables, which is...
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Remboursement possible depuis HikaShop ? - by: Marti
Hello Nicolas, Bonne année et merci pour ta réponse. J'ai eu un retour du client aujourd'hui qui me dit qu'il a vu que ce n'était pas compliqué de le faire depuis PostFinance, il va donc s'en...
View ArticleSpam Cart creation - by: Joomill
Thank you for pointing me in the right direction,Philip! At this moment it looks like a crawler which is calling the add to cart button on every page. I blocked this specific crawler (doesn't seem an...
View ArticleSome order are not being notified by email - by: nicolas
Hi, Note also that if the sender email address and the receiver email address are the same, some hosting email servers won't send the email. So if the emails to the customers are delivered, and the...
View ArticleHikashop Dashboard Widget - by: phiddius
Thanks nicolas, apologies for wasting your time here I missed the "you've turned off the "include coupon" setting" I didn't notice that at all and it was set to off by default I think, I was looking...
View ArticleCart for a certain user gets deleted and a new cart is created - by: nicolas
Hi, There is nothing ready-made to do that. One simple solution is to make view overrides of where add to cart buttons are displayed (in product / quantity and in product / add_to_cart_ajax ). There,...
View ArticleShipping Invoice and Invoice Popups Blank - by: Precisionaeroproducts
Hi Nicolas, I have managed to fix the issue. All I did was clear the cache in Joomla. Cheers, Jason.
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Affiliate handling on coupons instead of link - by: NicoW
Thanks I solved nr 1 with the latest update. nr 2 solved itself with the update as well. That was a blessing
View Articleadresse livraison et facturation - by: nicolas
Bonjour, Pour moi, vous aviez sûrement configuré HikaShop pour redemander l'adresse à l'utilisateur durant le passage en caisse avant la migration, et vous avez maintenant configuré HikaShop pour ne...
View ArticleFrais d'emaballage - by: nicolas
Bonjour, L'idéal, c'est d'utiliser ce plugin: www.hikashop.com/marketplace/product/279-cart-fee.html Cela permet de configurer des frais dans chaque produit, qui seront additionnés durant le passage en...
View ArticleHybrid Waitlist and Pre-Order possible? - by: yorkits
Hi Nicolas, Thank you for your clarification. I've bought and installed the plugin.
View ArticleMessage d'historique dans Email statut "expédié" - by: nicolas
Bonjour, Lorsque vous changez le statut d'une commande via le bouton d'édition de la zone principale de la page de détails d'une commande dans le backend, le message pour l'historique est ajouté dans...
View ArticleHTML version email not loading in order managment - only style tag - by: nicolas
Hi, 1. The position of the coupon field on your checkout is changed by the CSS of your template. The file /templates/r_glamour/custom/css-compiled/hydrogen_19.css has this CSS: which forces the coupon...
View ArticleDouble orders - by: nicolas
Hi, That deprecated message needs to be reported to your template provider. So, if you temporarily turn off JCHOptimize, do you confirm that the problem with the double orders doesn't happen anymore ?...
View ArticleShipping method on the delivery note printout. - by: nicolas
Hi, The shipping method name will be added to the shipping invoice and the invoice automatically as long as a shipping method has been selected in the order. Views can be edited via the menu...
View ArticleCustomiser le Dashboard - by: marcmarc
Bonjour, Ok merci, le dashboard legacy fera l'affaire. Dommage quand même que le module dashboard ne suive pas le choix de type de dashboard. Cordialement edit : sorry, I've just seen that I've written...
View ArticleJoomla 4 incompatibilit error when updating Order Status from dropdown...
Ah yes, you're right. The preload file is loaded before the check on the published flag. That's why you had the issue even with the email unpublished.
View ArticleHow to calculate and save the information in custom fields - by: nicolas
Hi, You need to develop a HikaShop plugin and implement in it the event onBeforeOrderCreate and onBeforeOrderUpdate: www.hikashop.com/support/documentation/6...#onBeforeOrderCreate In them, you want to...
View ArticleFull details of company on the invoice mandatory in the Netherlands - by:...
Hi, I agree that until a few years ago, we didn't communicate about plugin updates. However, we did work a lot on improving this since a few years ago. Recent versions of the PDF invoice plugin now are...
View ArticleGA4 plugin results in ga4 + gtag + ads - by: nicolas
Hi, There are two javascript files: - For GA4, you have this file : www.googletagmanager.com/gtag/js The GA4 plugin we developed adds it to the pages automatically. I can see it is also added by...
View ArticleAdmin order entry - control quantity - by: nicolas
Hi, Indeed. In the backend, you can overrule what is allowed on the frontend. There is no setting to allow for that check. I think the best would be to develop a plugin to handle this check. HikaShop...
View ArticleCustom field not display in Back-end Form and Back-end Listing - by: nicolas
Hi, You have a bug from HikaShop 5.0.1 which we fixed since then. Update your HikaShop and it will fix the problem: www.hikashop.com/support/forum/orders-ma...-fields-anymore.html
View ArticleInvoice Logo - by: nicolas
Hi, The image_address_path comes from the "Your logo URL" setting under the Main tab of the HikaShop configuration. Sometimes web servers don't allow access to the administrator sub folders directly...
View ArticleDeprecated strpos() - by: nicolas
Hi, Thanks for your feedback. Add the code: before the line: in the file administrator/components/com_hikashop/classes/product.php and it will remove the deprecated message. We'll add the patch on our...
View ArticleSend order email to two addresses - by: nicolas
Hi, With HikaShop Business, you can edit the emails in the menu System>Emails. There, you can just provide your email address in the BCC field of the emails for which you want to receive a copy....
View ArticleCould not instantiate mail function - by: nicolas
Hi, This normally means that there is a problem with the configuration of the emails in the Joomla configuration. So go there, check the email settings and use the "send test email" to make sure that...
View ArticleConditional access to a menu after paying for a product - by: nicolas
Hi, I would recommend doing it through a user group: - create a user group in Joomla - configure your menu's access so that only users of this user group can access it - in your HikaShop product,...
View ArticleVAT value in orders - by: Petike1007
-- HikaShop version -- : 5.0.2 -- Joomla version -- : 4.4.3 Just for your interest. Maybe it will help for someone who have the same issue. I have a custom billing plugin which takes the VAT value from...
View ArticleWYSIWYG Editor for E-Mails and PDF Invoice - by: nicolas
Hi, HTML editors don't handle well the tags in the HTML of the email content. And for the PDF invoice layout there's PHP code all over the place, so it's impossible the way it is know.
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